Regular maintenance of your IT system can be costly, that's why we created a service package so you can still enjoy our professional services at a more affordable rate.
Charge by hourly basis
Best for regular IT support and services
Installation and configuration
Troubleshooting of IT equipment or other IT related issue
Phone/ Remote/ Onsite support
Backup & restore of data
Upon completion of work, service report will be sent to you for record keeping.
Next Business Day
Pre-purchase of 10 hours3
Service Hours Package
Standard Terms and Conditions:
1. Service time will be between 9am to 6pm, Mondays to Fridays, excluding weekends and public holidays. Any services provided outside the service time will be charged separately.
2. Service will be charged based on hourly block, a minimum of one (1) hour.
3. Upon confirmation, the service hours package will cover 12 months from the date of commerce.
4. Payment to be made before the start of the service hours package, otherwise ad hoc rates will be charged, and is subject to any applicable goods and services tax ("GST") or other goverment charge or duty (including where applicable, withholding taxes) from time to time prescribed by law.
5. The rates do not include:-
a) The cost of any equipment or part whether spare part, consumable or otherwise supplied, unless stated.
b) The upgrading of or retrofitting of improvements or major modification to the IT equipment or product.