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Firmware/Software Check
The NAS checks for the availability of new firmware or software updates from the manufacturer. Some NAS devices may have built-in automatic update mechanisms that periodically check for updates, while others might require manual initiation.
(Firmware/Software Check Image)
Backup Configuration
Before proceeding with the update, it is crucial to perform a backup configuration on the NAS. While updates are generally designed to be non-destructive, unexpected issues can occur during the process, and having a backup ensures that data can be restored if needed.
(Backup Configuration Image)
Case Study NAS firmware was outdated
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Problem
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The existing NAS firmware was outdated and lacking essential features for improved performance and security. The existing firmware had known vulnerabilities and limitations that could expose sensitive data to potential risks.
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Troubleshoot
CNT planned the NAS firmware upgrade to minimize any potential disruptions.
CNT will follow this step
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Backup and Redundancy
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Before proceeding with the upgrade, CNT will perform a full backup of the NAS data, configurations, and settings. They stored the backup on an external storage device and confirmed its integrity to prevent data loss during the update process.
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Firmware Upgrade
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CNT executed the firmware update according to the vendor's guidelines. We closely monitored the process and verified that the upgrade was completed successfully without any errors.
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