top of page

IT  Maintenance Contract Package

IT maintenance is crucial for various reasons, as it ensures the proper functioning and longevity of an organization's information technology infrastructure.


WiFi Access Point

Uninterrruptible Power Supply (UPS)

Remote Support 

Remote setup

Remote troubleshooting issue related to computer

Remote Monitoring and Management 

Login Credentials

Network Diagram

Basic IT Documentation

IT Ticketing system request


Onsite Support

Onsite setup

Onsite troubleshooting issue related to computer

Hardware issue

Software issue

Printing and scanning issue

Network issue

Internet issue

IT Hardware auditing report



IT Software auditing report

Licensed Software

Employee IT onboarding 

Employee IT offboarding

Disaster Recovery Practice ( once a year)
Full IT Documentation

Login Credentials

Network Diagram

Rack Layout

Port Mapping

Warranty Details 

Subcription Details

Licensing Documentation 

VPN Credentials

CCTV Credentials

Door Access Credentials

Email Login Credentials


Quarterly IT Meeting and status report with management IT strategy consultations service

Business continuty plan

Non-Disclosure Agreement 


2-factor Authentication for computers  

Disaster Recovery Plan 

Antivirus and anti-ransomware Policy 

Remote setup

Maintenance Contract Coverage Policy

Cyber awareness training for employee
Maintenance of server rack (cable management)
Disaster recovery practice (twice a year)

Cyber Insurance 

All staffs should avoid storing company’s data on their local computer 

IT policy & enforcement

Onboarding policy

Offboarding policy

In summary, IT maintenance is essential for ensuring that an organization's IT infrastructure remains reliable, secure, and efficient. It helps prevent costly downtime, security breaches, and equipment failures while ensuring compliance with regulations and improving overall productivity.
Here are some key reasons why IT maintenance is necessary

Prevent Downtime

Regular maintenance helps identify and address potential issues before they cause system failures or downtime. Downtime can be costly for businesses, as it disrupts operations and can result in lost revenue.

Optimize Performance

Over time, IT systems can become less efficient due to factors like software updates, hardware wear and tear, or changes in user requirements. Maintenance helps optimize system performance, ensuring that resources are used efficiently.

Enhance Security

Cyber threats are constantly evolving. Regular maintenance includes updating software and security patches to protect systems from vulnerabilities and potential security breaches. Neglecting security updates can leave systems vulnerable to attacks.

Extend Equipment Lifespan

IT equipment and hardware have a limited lifespan. Proper maintenance, including cleaning, cooling, and regular inspections, can extend the life of these assets, reducing the need for costly replacements.

Compliance and Regulations

Many industries have strict regulations and compliance requirements related to data security and privacy. Regular IT maintenance helps organizations stay in compliance with these regulations, avoiding potential legal issues and fines.

Data Integrity

Maintaining backups and ensuring data integrity is essential. Regular maintenance includes data backups, testing data recovery procedures, and ensuring that data is not corrupted.

Software Updates and Upgrades

IT maintenance includes keeping software applications up-to-date. This ensures that employees have access to the latest features and bug fixes, improving productivity.

Cost Savings

While IT maintenance does incur costs, it can save organizations money in the long run. Preventing major system failures or security breaches is often less expensive than dealing with the aftermath of such incidents.

Improved User Experience

Well-maintained IT systems provide a better user experience. Employees can work more efficiently when systems are reliable, responsive, and free of glitches.

Proactive Problem Solving

Regular maintenance allows IT professionals to proactively identify and address potential issues. This proactive approach can prevent small problems from escalating into major crises.


As businesses grow, their IT needs change. Maintenance includes assessing the scalability of existing systems and making necessary adjustments to accommodate growth.

Asset Management

Maintaining an inventory of IT assets and their conditions is essential for budgeting, planning, and resource allocation.

bottom of page