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Backup settings
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Backup Configuration
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Backup current configurations of the AP’s before applying the firmware updates. If any issue arise during the update process, we can revert to previous settings.
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(Backup Settings Image)
Check if all AP are on-line
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Ping Test
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Check AP is online is to use “ping” command. Open a command prompt and send a ping request to the IP address of each AP.
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(Ping Test Image)
Case Study WIFI Access Point
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Problem
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One of clients' company experienced connectivity issues despite the Wi-Fi APs appearing to work properly on the interface.
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Troubleshoot
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Wi-Fi Access Point Replacement
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Verification and Replacement: The CNT promptly verified the reported issue and found that the AP was indeed malfunctioning. They initiated the process of replacing the faulty AP with a functional one from their inventory
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